Frequently asked questions

Q. Are Cowry cabinets easy to assemble and install?

A. Yes! Follow our easy instructions available printed, as a downloadable PDF or video.

Q. How long do I have to wait to receive my order?

A. Orders typically ship within 1 business day.

Q. How does Cowry keep its cabinet costs so competitive?

A. Our partnership with our Chinese manufacturer ensures greater control over pricing, and keeps our operations costs more efficient and streamlined.

Q. How long has Cowry been in business?

A. Cowry Cabinets Inc. was established in 2005.

Q. Do your products have a warranty?

A. Yes, Cowry products come with a Free 2 years warrant on cabinets and 2 years on hardware.

Q. Are your cabinets solid hardwood?

A. Yes.

Q. How many Canadian customers have purchased Cowry?

A. We have served more than 30,000 Canadian families.

Q. Are Cowry cabinets suitable for all homes?

A. Yes, our products are suitable for all Canadian homes.

Q. What happens if I am shipped a defective product?

A. Cowry will promptly replace any product at no charge with picture proof of damage if the return is made within 30 days.

Q. If I change my mind, can products be returned to the dealer?

A. Yes, unopened boxes can be returned to the local dealer within 30 days of purchase. Shipping costs and a 15% restocking fee applies.

Q. How many dealers do you have across Canada?

A. We have 25 dealers.

Q. Do you have showrooms where I can see styles and get design ideas?

A. Yes, our showrooms are conveniently located across Canada. You can also visit our online showroom by clicking here.

Q. What types of payment does Cowry accept?

A. We accept all major credit cards, cheques, money transfers and Interac e-transfers.